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How Bonas Bet Handles Your Personal Information

This page explains what data we collect when you use Bonas Bet, how we use it, and what rights you have over it. Access to our platform depends on your local law and eligible regions in Bangladesh.

Account DataPayment RecordsCookie ControlsData RequestsRetention Policy
Bonas Bet How Bonas Bet Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how we handle your data, want to request access to your records, or need to report a concern, our support team is available through the channels below. We aim to respond to data-related requests within a reasonable timeframe.

Team online

Live Chat

Open the chat icon inside your account dashboard to reach our Bangladesh support team directly for data queries and account help.

Email Support

Send your data request or privacy concern to our support address. Include your registered contact detail so we can locate your account.

Account Settings

Some data corrections — like updating your contact number or linked wallet — can be made directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across your account, your payment records, and your session data to reduce the risk of unauthorised access. Here is how each area works in practice.

Account Security

Your account uses password protection and OTP verification on login. We flag unusual access patterns — such as a new device or location — and may prompt re-verification before allowing entry.

Cookie Controls

We use cookies to keep your session active and remember your preferences. You can review and adjust cookie settings through your browser at any time; some features may not work without session cookies.

Payment Data Retention

Transaction references from bKash, Nagad, and Rocket are kept for as long as required to resolve disputes and meet legal obligations. We do not store full wallet credentials on our servers.

Data Requests

To request a copy of your data, correct a record, or ask for deletion, contact support with your account details. We will confirm receipt and handle the request in line with applicable law.

Privacy Policy Questions Answered

Below are the questions we hear most often about how Bonas Bet handles personal data, cookies, and account information.

We collect the name, contact details, and payment method you provide at registration. If you use bKash, Nagad, or Rocket, we record the transaction reference tied to each deposit or withdrawal.

We share data only with payment processors needed to complete your transaction, or where the law requires it. We do not sell your personal information to advertisers or data brokers.

Contact our support team via live chat or email with your registered account details. We will locate your records and provide a copy in line with applicable law and eligible region requirements.

Yes. You can request deletion by contacting support. We will remove data that we are not legally required to retain. Some transaction records may be kept to meet regulatory obligations.

Account data is kept while your account is active. Payment records from bKash, Nagad, and Rocket are retained as long as required for dispute resolution or legal compliance, then deleted.

We use session cookies to keep you logged in and preference cookies to remember your settings. You can manage or block cookies in your browser settings, though some account features require session cookies to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.